FAQ

Common
questions

01

How do I create an ad?

Tap the create button from any screen, snap a few photos, add a title, price, and category, then post. Most ads take under a minute to put together.

02

What exactly is a Channel?

A Channel is a saved search — pick a category and the filters that matter to you (budget, location, condition, and so on), and we notify you the instant a new ad matches, instead of you having to check back every day.

03

How does the AI Assistant work?

Describe what you're looking for in plain language — a budget, a neighborhood, a spec — and it searches every active ad and channel to bring back the closest matches. No filters to configure by hand.

04

Can I turn off notifications for a specific channel?

Yes. Open "My Channels," select the one you want to adjust, and you can pause or delete it without affecting your other channels.

05

How do I contact a seller?

Every ad has a direct message option so you can chat with the seller in-app the moment you find something worth a closer look.

06

How do I delete my account?

Go to Profile → Settings → Delete Account. There's a short grace period afterward before your data is permanently removed, in case you change your mind.

Still stuck?

Talk to a
real person

The fastest way to reach the Channels team is right inside the app — open Profile → Help & Support and send us a message. We read every one.